Return Policy:

At Rig Sales Australia, we strive to provide our customers with the best quality drilling equipment. As a broker of heavy industrial and mining equipment, we understand the importance of ensuring due diligence before making a purchase. Therefore, we have implemented the following return policy:

  1. No Returns on Drilling Equipment:
    We regret to inform you that Rig Sales Australia does not accept returns on any drilling equipment sold. It is essential for buyers to thoroughly evaluate and assess the suitability of the equipment before finalizing the purchase.
  2. Buyer’s Responsibility:
    As a buyer, it is your responsibility to conduct thorough research and inspections to ensure that the equipment meets your specific requirements. We strongly recommend that you perform due diligence, including inspections, tests, and verifications, before making a purchase decision.
  3. Damage in Transit:
    In the unlikely event that the equipment sustains any damage during transit, it is the buyer’s responsibility to address the issue with the freight company arranged by the buyer. Rig Sales Australia will not be held liable for any damages that occur during transport.
  4. Insurance and Documentation:
    We advise buyers to arrange suitable insurance coverage for the equipment during transportation. It is also recommended to carefully review and document the condition of the equipment upon delivery to ensure any discrepancies are promptly reported to the freight company.
  5. Accurate Equipment Description:
    Rig Sales Australia strives to provide accurate and detailed descriptions of the equipment listed on our website. However, it is essential for buyers to rely on their own judgment and conduct inspections to verify the equipment’s condition, specifications, and suitability for their intended use.

Please note that this return policy is applicable to all drilling equipment and products offered by Rig Sales Australia.

By proceeding with a purchase from Rig Sales Australia, you acknowledge and agree to the terms and conditions stated in this return policy. We appreciate your understanding and cooperation in adhering to these guidelines.

If you have any further questions or concerns regarding our return policy, please feel free to contact [email protected].

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